Five questions to ask before buying international health insurance
Skip the marketing brochures. These are the five questions that actually predict whether a policy will work when you need it.
4 October 2025 - 6 min read - Expat Healthcare 360 team

International medical insurance brochures tend to look alike. Five questions cut through the marketing and tell you whether a policy will hold up the day you have to use it.
1. What is the annual limit, and is it per-person or per-family?
Annual limits range from US$500,000 on entry-level plans to US$5,000,000 or more on top tiers. Some policies cap the limit per family rather than per insured person - read the small print before assuming you have the full limit available for each applicant.
2. Who pays the hospital - me, or the insurer?
A policy that reimburses you after you pay upfront is not the same as a policy that pays the hospital directly. Direct billing matters more than you would think when you are recovering from surgery and not in a state to fight with admin.
3. Is the USA included?
Most international policies exclude the USA by default. If you pass through it regularly, ask for a USA-inclusive variant and compare premiums - it is often a sizeable jump, but a more accurate quote than discovering on arrival that you are not covered.
4. What happens at renewal if I have claimed?
A policy that renews "without exclusions" means a condition diagnosed in year one is still covered in year two. A policy that does not is effectively cover only while you are healthy. This is the single biggest line you should check before signing anything.
5. How do I cancel?
Ask for the cancellation policy in writing before you pay. A reasonable insurer offers a 14-day cooling-off period and pro-rata refunds after that. If the cancellation terms are vague, treat that as a signal about how easy renewals will be too.
Keep reading
Your first month as an expat: a health-cover checklist
From registering with a local doctor to understanding what your international policy covers, here is a practical run-through for your first 30 days abroad.
Outpatient vs inpatient cover - what is the difference?
Two of the most common terms on a policy document, plainly explained, with examples of what gets paid by which benefit.